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**NEWS - As many of you may be aware the United States Postal Service has raised its rates once again. This affects all packages but large and oversized items the most. Also, please consider DHL for marine electronics and marine equipment and UPS for your Fishing Tackle, Camping, and Hunting Gear. These services provide superior real time tracking systems. - Thank You, Mike
Shipping and Handling:
We are currently only delivering to the United States (International Customers please Click Here). We understand many people send items to other places than their billing address (ex have moved, gifts, business, etc) and we try to accomodate this in most situations. However, we enter all orders manually and reserve the right to require shipment to a "CONFIRMED ADDRESS", this means the delivery address much match the billing address of the credit card in use, on certain high dollar or high fraud items. We use published shipping cost plus a small handling fee and are at no time trying to make a profit off of shipping.
Most items are shipped from warehouses. We have taken great care in choosing to deal with 3 of the top distributors and you can be confident you will receive all products in great condition and in a timely manner. You will be notified by email with all tracking information at the time of shipment.
Warranty/Returns:
All manufactures warranties are in full effect. If you receive the wrong item, please obtain a RMA number from us for an exchange or refund within 30 days. Any items over 30 days are to be returned directly to the manufacture for repair if defective. All returned units Must be Complete and in Factory Packaging. All units requiring Service, either Warranty or otherwise, should be returned directly to the appropriate Manufacturer. Return Merchandise Authorization (RMA) numbers are required for all returns. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. To obtain an RMA number, please send an email to service@bluelaketackle.com and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 20%; please contact us for details.
Blue Lake Tackle, LTD:
6767 State Rd
Somerville, Ohio 45064
Toll Free: 1-866-207-8050
Customer Service
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Copyright © 2005 - 2008 Blue Lake Tackle, LTD |
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